How we collect, use, and protect your information
This Privacy Policy explains how Serene Robin collects, uses, and protects personal information provided through our website and services. We are committed to safeguarding your privacy and handling your data responsibly.
When you interact with our services, we may collect the following types of information:
We use collected information for the following purposes:
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. This includes secure data storage, encrypted communications, and access controls limited to authorized personnel.
We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Client records are typically maintained for seven years following case closure in accordance with legal professional standards.
Under applicable data protection legislation, you have the right to:
We do not sell, trade, or transfer your personal information to third parties except when necessary to provide our services, comply with legal requirements, or with your explicit consent. This may include sharing information with government agencies as part of your benefits or pension claim.
Our website uses cookies to enhance user experience and analyze site traffic. You can control cookie preferences through your browser settings. For more information, please refer to our Cookies Policy.
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated version will be posted on this page with a revised effective date.
If you have questions or concerns about this Privacy Policy or how we handle your data, please contact us at [email protected].
Effective Date: January 2026